Affidea Šiauliai Clinic

1. Initial consultation – the first visit regarding a specific health issue or the reason indicated in the referral.

2. Follow-up consultation – a repeat visit for the same issue after the initial consultation.

3. Remote consultation – a consultation provided by phone or video call.

4. Out-of-hours consultation (PDL) – a consultation provided outside the doctor’s regular working hours.

According to SOP-CLN-LT-068 v2.

An initial consultation is free for the patient only if all of the following conditions are met:

• The patient has a valid referral to a specialist doctor.

• The service is included in the list of PSDF reimbursable services.

• Affidea has a valid contract with the Territorial Health Insurance Fund (TLK) for this service.

• The patient is covered by compulsory health insurance (PSD) on the day of the consultation.

• The patient is registered for a PSDF consultation in accordance with TLK regulations.

• The quota for the specific service has not been exhausted.

• The consultation takes place during the doctor’s regular working hours.

Note: If at least one condition is not met, the consultation becomes PAID.

According to SOP-CLN-LT-068 v2.

An initial consultation is paid if at least one of the following conditions applies:

• There is no referral, or the referral is invalid.

• The referral is issued by a healthcare institution that does not have a contract with TLK.

• Affidea does not have a contract with TLK for this specific service.

• The patient is not covered by compulsory health insurance (PSD) on the day of the consultation.

• The patient chooses a paid consultation.

• The patient does not want to wait in the PSDF queue.

• The consultation takes place during additional/out-of-hours working time (PDL).

• The patient requests a specific doctor who does not provide PSDF-funded consultations.

According to SOP-CLN-LT-068 v2.

A follow-up consultation is paid.

A follow-up consultation may be free only in exceptional cases:

• when discussing one imaging examination that was prescribed during an Affidea initial consultation

• when the examination shows no abnormalities and no additional comments are needed

• when the discussion lasts up to 5 minutes

or

• a short comment (by phone or in person) up to 5 minutes, which is considered part of the initial consultation

According to SOP-CLN-LT-068 v2.

A remote consultation is treated the same as a standard in-person consultation.

Payment depends on whether it is registered as a PSDF-funded consultation or a paid consultation.

According to SOP-CLN-LT-068 v2.

An out-of-hours consultation (PDL) is always paid.

According to SOP-CLN-LT-068 v2.

The final decision regarding the type of consultation and whether it is paid or PSDF-funded is made by the specialist doctor.

According to SOP-CLN-LT-068 v2.